📢 Too many exams? Don’t know which one suits you best? Book Your Free Expert 👉 call Now!


    Question

    Which customer behavior indicates strong brand

    loyalty?
    A Frequent brand switching Correct Answer Incorrect Answer
    B Price comparison before every transaction Correct Answer Incorrect Answer
    C Repeat purchase despite competitor offers Correct Answer Incorrect Answer
    D One-time high purchase Correct Answer Incorrect Answer
    E Delayed purchase decision Correct Answer Incorrect Answer

    Solution

    Loyal customers continue purchasing even when alternatives exist. Why Other Options Are Incorrect • A: Opposite of loyalty. • B: High price sensitivity. • D: Single transaction. • E: Not loyalty indicator. Banking Example: Customer renewing FD despite slightly higher rate elsewhere.

    Practice Next
    ask-question