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      Question

      Which of the following is an example of intangible

      banking service?
      A ATM machine Correct Answer Incorrect Answer
      B Debit card Correct Answer Incorrect Answer
      C Loan advisory consultation Correct Answer Incorrect Answer
      D Cheque book Correct Answer Incorrect Answer
      E Passbook Correct Answer Incorrect Answer

      Solution

      Services are intangible and cannot be physically touched. Advisory consultation is experiential.  Why Other Options Are Incorrect • A, B, D, E: Physical tangible items.  Banking Example: Financial planning sessions provided to customers.

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