Question

    Which of the following is an example of intangible

    banking service?
    A ATM machine Correct Answer Incorrect Answer
    B Debit card Correct Answer Incorrect Answer
    C Loan advisory consultation Correct Answer Incorrect Answer
    D Cheque book Correct Answer Incorrect Answer
    E Passbook Correct Answer Incorrect Answer

    Solution

    Services are intangible and cannot be physically touched. Advisory consultation is experiential.  Why Other Options Are Incorrect • A, B, D, E: Physical tangible items.  Banking Example: Financial planning sessions provided to customers.

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