Question
Which CRM metric indicates percentage of customers who
stopped using services?Solution
Churn rate measures customer attrition over time. Why others are incorrect: Retention is opposite; Conversion relates to campaigns; CTR is click-through rate; ROMI measures marketing return. Banking Example: % of savings accounts closed annually.
Under Section 16(2) of the Environment (Protection) Act, 1986, directors/managers are also guilty if offence committed with their:
“The Commission may call for reports, returns and statements from the Central Government or corporations established by any Central Act.”
Thi...
Consider the following statements regarding bail provisions in PCA cases:
Statement 1: PCA offences are non-bailable offences under law.
...As per the definition of Prospectus under the Companies Act a prospectus means and includes___________
What is the main objective of the Prevention of Money Laundering Act (PMLA), 2002?
According to the provisions of CPC the Court which passed a decree may, on the application of the decree holder, send it for execution to another Court ...
Within what timeframe must the Authority operationalize a web-based online system for submitting applications for project registration under RERA?
For the purpose of hearing any reference under Article 143 of Constitution of India, the minimum number of judges of Supreme Court who are to sit for th...
Which of the following is not required for the liability of a master to arise for a servant's actions?
Under Section 16(1) of the Environment (Protection) Act, 1986, for company offences, who is deemed guilty along with the company?
Relevant for Exams:
