Question
Which CRM metric indicates percentage of customers who
stopped using services?Solution
Churn rate measures customer attrition over time. Why others are incorrect: Retention is opposite; Conversion relates to campaigns; CTR is click-through rate; ROMI measures marketing return. Banking Example: % of savings accounts closed annually.
Five words have been given, out of which four are alike in some manner and one is different.
Select the odd one. Â Â Â Â Â Â Â Â Â
M...
Four of the following five are somehow similar and therefore create a group. Which of these is not related to this group?
Wander, Saunter, Roam, ...
Refer to the given letter, number and symbol series and answer the question that follows. Counting to be done from left to right only. (NOTE: All number...
18 Kishor starts from Point A and drives 36 km towards east. He then takes a right turn, drives 34 km, turns right and drives 39 km. He then takes a rig...
KML : NPO :: CED : ?
Which two mathematical signs should be interchanged to make the given equation correct?
15 × 3 ÷ 15 – (45 × 3) – 10 + (13 ÷ 2) = 76
...Select the correct combination of mathematical signs to sequentially replace the*
signs and to balance the given equation.
12 * 6 * 54 * 6 * 7 = 70
A, B, C, D, E, F and G are sitting around a circular table, facing the centre. Only one person sits between F and C when counted from the left of C. B s...
Seven teachers A, B, C, D, E, Y and Z are sitting in a straight row, facing north. Only A sits between E and D. Only B sits between Z and Y. Only C sits...
Five girls Priya, Usha, Riya, Stareya and Tina wrote a novel. The one who wrote first gave it to Riya. The one who wrote last took it from Priya. Tina w...
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