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    Question

    Smaeera wants to go for a massage to ease her back pain

    but he fears that it cannot be tried and felt like a pair of jeans before buying, She is concerned abou which characterstic of the services.
    A incongruity Correct Answer Incorrect Answer
    B inconsistency Correct Answer Incorrect Answer
    C intangibility Correct Answer Incorrect Answer
    D inseparability Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    Services cannot be seen, touch, heard, or felt before purchase.

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