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      Question

      Smaeera wants to go for a massage to ease her back pain

      but he fears that it cannot be tried and felt like a pair of jeans before buying, She is concerned abou which characterstic of the services.
      A incongruity Correct Answer Incorrect Answer
      B inconsistency Correct Answer Incorrect Answer
      C intangibility Correct Answer Incorrect Answer
      D inseparability Correct Answer Incorrect Answer
      E None of these Correct Answer Incorrect Answer

      Solution

      Services cannot be seen, touch, heard, or felt before purchase.

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