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    Question

    The process of building and developing long-term

    relationships with customers by delivering customer value and satisfaction is known as:
    A Customer Lifetime Value Correct Answer Incorrect Answer
    B Holistic marketing Correct Answer Incorrect Answer
    C Synergistic marketing Correct Answer Incorrect Answer
    D Customer Relationship Management Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    Customer relationship management is the process of building and developing long-term relationships with customers by delivering customer value and satisfaction.

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