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    Question

    The elements that make services unique are the four Is.

    The four Is are:
    A inflexibility, intangibility, inconsistency, and inseparability Correct Answer Incorrect Answer
    B intangibility, inconsistency, inseparability, and inventory Correct Answer Incorrect Answer
    C incompatibility, inconsistency, inseparability, and inventory. Correct Answer Incorrect Answer
    D invisibility, inconsistency, inseparability, and intangibility. Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    Four unique elements to services are: intangibility, inconsistency, inseparability, and inventory.

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