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      Question

      The elements that make services unique are the four Is.

      The four Is are:
      A inflexibility, intangibility, inconsistency, and inseparability Correct Answer Incorrect Answer
      B intangibility, inconsistency, inseparability, and inventory Correct Answer Incorrect Answer
      C incompatibility, inconsistency, inseparability, and inventory. Correct Answer Incorrect Answer
      D invisibility, inconsistency, inseparability, and intangibility. Correct Answer Incorrect Answer
      E None of these Correct Answer Incorrect Answer

      Solution

      Four unique elements to services are: intangibility, inconsistency, inseparability, and inventory.

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