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Question

The elements that make services unique are the four Is. The four Is are:

A inflexibility, intangibility, inconsistency, and inseparability Correct Answer Incorrect Answer
B intangibility, inconsistency, inseparability, and inventory Correct Answer Incorrect Answer
C incompatibility, inconsistency, inseparability, and inventory. Correct Answer Incorrect Answer
D invisibility, inconsistency, inseparability, and intangibility. Correct Answer Incorrect Answer
E None of these Correct Answer Incorrect Answer

Solution

Four unique elements to services are: intangibility, inconsistency, inseparability, and inventory.

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