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    Question

    When a bank modifies loan tenure options to attract new

    borrowers during maturity stage, it is applying:
    A Product modification strategy Correct Answer Incorrect Answer
    B Harvesting strategy Correct Answer Incorrect Answer
    C Market withdrawal Correct Answer Incorrect Answer
    D Diversification Correct Answer Incorrect Answer
    E Cost leadership Correct Answer Incorrect Answer

    Solution

    Perception determines how customers interpret information about safety and reliability.  Why Other Options Are Incorrect: Past experience. • B: Opinion formed. • D: Driving force. • E: Overall evaluation.  Banking Example: Perception of government backing increases trust.

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