Using a _______________ is often a great way to further develop a ______________ between consumer service expectations and actual experience.
To better understand the service purchasing process, service firms can develop a customer contact audit —a flow chart of the points of interaction between consumer and service provider. Further, adding a gap analysis where there are discrepancies is an excellent way to improve service delivery.
Consider the following pairs of Committees of the Constituent Assembly and their Chairman:
Who holds the distinction of being the first female umpire to officiate in international cricket?
How much premium is paid by the insured person under Aam Admi Bima Yojana?
One Terabyte equals to
Which of the following is Incorrect regarding “PM Shram Yogi Man Dhan Yojana”?
A and B are travelling towards each other with a speed of 30 km/hr and 40 km/hr. They started at same time and A covered 35 km less distance than B befo...
Consider the following statements:
1. The salary allowance of a high court judge is decided by parliament.
2. The salary of a high co...
Consider the following in regards to SMILE: Support for Marginalised Individuals for Livelihood and Enterprise:
1.It is Centrally Sponsor scheme<...
Which one of the following is the process in which representatives of workmen and employer involved in an industrial dispute are brought together befor...
According to Section 39 of the Factories Act, of 1948, which of the following factories must employ at least one safety officer?
