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    Question

    Consumers have an obligation to _____ in the exchange

    process and in the use and disposition of products.
    A get everything they can for their money Correct Answer Incorrect Answer
    B do unto retailers as retailers would do unto them Correct Answer Incorrect Answer
    C reveal any and all pertinent personal information Correct Answer Incorrect Answer
    D act ethically and responsibly Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    Consumers have an obligation to act ethically and responsibly in the exchange process and in the use and disposition of products. Unfortunately, consumer behaviour is spotty on both counts.

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