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    Question

    Offering a complimentary credit card along with a home

    loan is an example of:
    A Upselling Correct Answer Incorrect Answer
    B Cross-selling Correct Answer Incorrect Answer
    C Market penetration Correct Answer Incorrect Answer
    D Product elimination Correct Answer Incorrect Answer
    E Co-branding Correct Answer Incorrect Answer

    Solution

    Cross-selling means offering related products to existing customers. Why Other Options Are Incorrect • A: Higher version of same product. • C: Selling more of same product. • D: Removing product. • E: Two brands involved. Banking Example: Credit card offered to loan customer.

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