📢 Too many exams? Don’t know which one suits you best? Book Your Free Expert 👉 call Now!

  • google app store apple app store
  • ✖

      Question

      A bank identifies high-value customers and assigns them

      dedicated relationship managers. This practice mainly improves:
      A Customer acquisition Correct Answer Incorrect Answer
      B Mass marketing Correct Answer Incorrect Answer
      C Customer retention Correct Answer Incorrect Answer
      D Cost reduction Correct Answer Incorrect Answer
      E Market diversification Correct Answer Incorrect Answer

      Solution

      Dedicated relationship managers enhance service quality and loyalty, thereby increasing retention. Why Other Options Are Incorrect • A: Focus is existing customers. • B: Opposite of personalization. • D: Increases cost initially. • E: Not market expansion. Banking Example: Private banking services for high net-worth individuals.

      Practice Next
      ask-question