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    Question

    Which factor most influences adoption of mobile banking

    among elderly customers?
    A Cultural resistance Correct Answer Incorrect Answer
    B Perceived ease of use Correct Answer Incorrect Answer
    C Market penetration Correct Answer Incorrect Answer
    D Price competition Correct Answer Incorrect Answer
    E Branch expansion Correct Answer Incorrect Answer

    Solution

    Technology adoption depends largely on ease of use and perceived usefulness. ┬аWhy Other Options Are Incorrect тАв A: Broader societal factor. тАв C: Strategy outcome. тАв D: Not main driver. тАв E: Physical channel unrelated. ┬аBanking Example: Simplified app interface for senior citizens.

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