Question
Every day, buyers from large utility companies and
sellers from energy companies visit an online exchange dealing in wholesale electricity and gas to negotiate prices for the energy that heats and lights many homes and businesses. The exchange knows there are competitors vying for its customers so it relies heavily on technology to build and retain strong, one-on-one relationships with each customer. The exchange uses _____ to know its customer and to win their allegiance.Solution
Customer relationship management is the process of building and developing long-term relationships with customers by delivering customer value and satisfaction.
Which entity is tasked with the administration of direct tax laws in India?
Which of the following was the first microfinance institution in India, established in 1974?
In which year was the Fiscal Responsibility and Budget Management (FRBM) Act enacted?
Which of the following is true regarding GDP?
i. In calculating GDP only final marketable goods and services are considered
ii. GDP can be...
Who among the following won the ‘Gulbenkian Prize for Humanity’ in 2020?
Who is the author of the book ‘Revolutionaries’?
A minimum wage is defined as:Â
Which of the following state has commissioned India’s first farm based solar plant?
Who bears the main burden of an indirect tax?
Who has the authority to impose agricultural tax in India?