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    Question

    In each of the following sentences, four words have

    been highlighted and labelled (A), (B), (C), and (D). These words may or may not be correctly placed in the sentence. You are required to identify the correct pair(s) of words that need to be interchanged to make the sentence grammatically and contextually meaningful. If the sentence is correct as it is, choose option (E) – “No interchange required.” The branch witnessed a sudden (A) surge in customer footfall, which significantly (B) disrupted routine operations and (C) strained the staff, leading to a temporary (D) equilibrium in service delivery.
    A A–D Correct Answer Incorrect Answer
    B C–D Correct Answer Incorrect Answer
    C B–C Correct Answer Incorrect Answer
    D A–B Correct Answer Incorrect Answer
    E No interchange required Correct Answer Incorrect Answer

    Solution

    Let’s check context: temporary equilibrium in service delivery  (wrong meaning) Should be: temporary disruption in service delivery So: disrupted ↔ equilibrium Correct sentence: temporary disruption in service delivery Thus swap C–D Option analysis: Only C–D fixes logic. Hence → (B)

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