Question
Read the passage below and determine which combination
of the proposed statements serves as a suitable course(s) of action. Passage: An operational audit of the public transit network in the municipality of Vidanpur has revealed that while total commuter ridership has increased by 25% since the introduction of an all-digital smart-card ticketing system, the usage of transit services by disabled commuters has fallen by 40% over the same period. Feedback from local advocacy groups indicates that the touchscreen interfaces on the ticketing kiosks are mounted too high for wheelchair users to reach, and the mobile application lacks audio-guided navigation for visually impaired passengers. Furthermore, many individuals noted a complete lack of tactile ground indicators leading up to the new automated turnstiles. Statements (Proposed Courses of Action): 1. The transit authority should introduce software updates to integrate comprehensive audio-guided navigation features within its mobile application. 2. The transit authority should completely dismantle the digital smart-card ticketing system and return to manual paper ticketing collected by conductors to ensure immediate accessibility for everyone. 3. The transit authority should modify a designated number of ticketing kiosks to lower their screens and install tactile ground indicators leading up to the automated turnstiles.Solution
Statement 1 is a suitable course of action. The passage identifies that the mobile application "lacks audio-guided navigation for visually impaired passengers." Developing software updates directly addresses this specific systemic gap, restoring equal access for those passengers. Statement 2 is NOT a suitable course of action. While it tries to resolve the accessibility issue, reverting to a completely manual paper ticketing system is highly regressive. It would undo the operational progress that brought about a 25% increase in total ridership. An optimal course of action must resolve specific systemic issues without sabotaging broad organizational progress. Statement 3 is a suitable course of action. This directly remedies the remaining physical constraints highlighted in the text: screens being "mounted too high for wheelchair users" and a "complete lack of tactile ground indicators." Modifying the kiosks and installing tactile indicators provides immediate physical accommodation for the alienated demographic.
We are concerned about the plight of the normal man.
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