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    Question

    Which psychological factor most influences perception of

    bank safety?
    A Learning Correct Answer Incorrect Answer
    B Beliefs Correct Answer Incorrect Answer
    C Perception Correct Answer Incorrect Answer
    D Motivation Correct Answer Incorrect Answer
    E Attitude Correct Answer Incorrect Answer

    Solution

    Perception determines how customers interpret information about safety and reliability. ┬аWhy Other Options Are Incorrect тАв A: Past experience. тАв B: Opinion formed. тАв D: Driving force. тАв E: Overall evaluation. ┬аBanking Example: Perception of government backing increases trust.

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