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    Question

    Selling insurance along with a loan product is an

    example of:
    A Upselling Correct Answer Incorrect Answer
    B Cross-selling Correct Answer Incorrect Answer
    C Skimming Correct Answer Incorrect Answer
    D Penetration pricing Correct Answer Incorrect Answer
    E Acquisition Correct Answer Incorrect Answer

    Solution

    Cross-selling involves offering related or complementary products to existing customers.

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