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      Question

      Selling insurance along with a loan product is an

      example of:
      A Upselling Correct Answer Incorrect Answer
      B Cross-selling Correct Answer Incorrect Answer
      C Skimming Correct Answer Incorrect Answer
      D Penetration pricing Correct Answer Incorrect Answer
      E Acquisition Correct Answer Incorrect Answer

      Solution

      Cross-selling involves offering related or complementary products to existing customers.

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