Question

When Rashmi called the toll-free number to order one dozen Roses from Ferns and Petals, she was using:

A inbound telemarketing Correct Answer Incorrect Answer
B outbound telemarketing Correct Answer Incorrect Answer
C outbound videoconferencing Correct Answer Incorrect Answer
D interactive marketing. Correct Answer Incorrect Answer
E None of these Correct Answer Incorrect Answer

Solution

Inbound telemarketing is the use of toll-free telephone numbers that customers call to obtain information about products and make purchases, exactly what Margot was doing.

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