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    Question

    When Rashmi called the toll-free number to order one

    dozen Roses from Ferns and Petals, she was using:
    A inbound telemarketing Correct Answer Incorrect Answer
    B outbound telemarketing Correct Answer Incorrect Answer
    C outbound videoconferencing Correct Answer Incorrect Answer
    D interactive marketing. Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    Inbound telemarketing is the use of toll-free telephone numbers that customers call to obtain information about products and make purchases, exactly what Margot was doing.

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