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    Question

    Which action most effectively reduces loan application

    abandonment during online process?
    A Increasing interest rate Correct Answer Incorrect Answer
    B Adding more documentation steps Correct Answer Incorrect Answer
    C Simplifying form fields Correct Answer Incorrect Answer
    D Reducing marketing budget Correct Answer Incorrect Answer
    E Expanding branch network Correct Answer Incorrect Answer

    Solution

    Reducing complexity lowers friction in conversion process.  Why Other Options Are Incorrect • A: Discourages applications. • B: Increases abandonment. • D: Not directly related. • E: Offline channel.  Banking Example: Auto-filled customer data during digital loan process.

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