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    Question

    Which factor most influences repeat purchase behavior in

    banking?
    A Logo colour Correct Answer Incorrect Answer
    B Branch furniture Correct Answer Incorrect Answer
    C Service quality Correct Answer Incorrect Answer
    D Advertising frequency Correct Answer Incorrect Answer
    E Temporary discounts Correct Answer Incorrect Answer

    Solution

    Consistent service builds trust, satisfaction, and loyalty, leading to repeat purchases. Why Other Options Are Incorrect • A, B: Cosmetic. • D: Awareness tool. • E: Short-term effect. Banking Example: Quick loan approval leading to repeat borrowing.

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