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    Question

    Offering a higher credit limit upgrade to an existing

    credit card customer is:
    A Cross-selling Correct Answer Incorrect Answer
    B Upselling Correct Answer Incorrect Answer
    C Market penetration Correct Answer Incorrect Answer
    D Acquisition Correct Answer Incorrect Answer
    E Price discounting Correct Answer Incorrect Answer

    Solution

    Upselling encourages customers to buy a higher-value version. Why Other Options Are Incorrect • A: Related product • C: Market entry • D: New customer • E: Pricing strategy nking Example: Upgrading to platinum card.

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