Question

What occurs during the "Unfreezing Old Values" (first step) of a Sensitivity Training program?

A The trainer steps forward and delivers a highly structured, authoritative lecture
B A small, unstructured group experiences tension and uncertainty as the trainer deliberately refuses to provide direction
C Employees are given immediate rewards to lock in their existing habits
D Participants complete detailed numerical simulations on computers
E Mentees are paired with long-term internal organizational partners
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