A public sector bank introduces AI-based software to screen résumés, identify suitable candidates, and reduce recruitment time. Which HR function is being primarily enhanced?

Artificial Intelligence (AI) is increasingly used in recruitment to automate résumé screening, candidate matching, interview scheduling, and predictive hiring analytics. These technologies improve efficiency, reduce hiring time, and minimize manual effort. Why the other options are incorrect • A. AI can support performance management, but the scenario is specifically about hiring. • C. Industrial relations deals with employer–employee relations. • D. Compensation management concerns pay and benefits. • E. Labour welfare focuses on employee well-being. 💡 IBPS Banking Insight: Expect questions on AI in HR, HRIS, digital recruitment, and analytics, as these are increasingly relevant in modern banking HR practices.