A bank identifies the following competency requirements for Branch Managers: • Customer Orientation • Risk Awareness • Digital Literacy • Decision Making • Coaching Ability These competencies are primarily examples of:

Behavioural competencies describe how employees perform their work, including leadership, communication, decision-making, coaching, and customer orientation. Technical competencies refer to job-specific knowledge, while threshold competencies represent minimum qualifications. Why other options are wrong A. Threshold Competencies Minimum requirements like education or basic skills. C. Functional Competencies Focus on job-specific technical expertise. D. Technical Competencies Digital literacy alone may be technical, but the majority listed are behavioural. E. Core Values Values guide organizational culture but are not competency categories.