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      Question

      Which perspective of Balanced Scorecard focuses on employee development?

      A Financial Correct Answer Incorrect Answer
      B Customer Correct Answer Incorrect Answer
      C Internal Process Correct Answer Incorrect Answer
      D Learning and Growth Correct Answer Incorrect Answer
      E Market Share Correct Answer Incorrect Answer

      Solution

      Learning and Growth focuses on employee capabilities, training, innovation, and knowledge development. Why others are wrong? A. Profitability focus. B. Customer satisfaction focus. C. Operational efficiency focus. E. Not an original BSC perspective.

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