What is the purpose of an AI-based chatbot used in

customer service?

A Perform complex computations Correct Answer Incorrect Answer

B Automate customer service conversations Correct Answer Incorrect Answer

C Encrypt sensitive information Correct Answer Incorrect Answer

D Provide technical support Correct Answer Incorrect Answer

E Manage network traffic Correct Answer Incorrect Answer

Solution

AI chatbots are designed to automate and streamline customer service by providing instant responses.

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