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    Question

    A bank experiencing high inquiries but low approvals due

    to strict credit policies may suffer from mismatch in:
    A Targeting strategy Correct Answer Incorrect Answer
    B Brand awareness Correct Answer Incorrect Answer
    C Distribution intensity Correct Answer Incorrect Answer
    D Physical evidence Correct Answer Incorrect Answer
    E Market saturation Correct Answer Incorrect Answer

    Solution

    If marketing attracts customers outside eligibility criteria, targeting is misaligned. Why others are incorrect: Awareness may be strong; Distribution relates to channels; Physical evidence refers to tangibles; Saturation relates to market maturity. Banking Example: Advertising loans broadly but approving only high-credit-score applicants.

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