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      Question

      Which of the following helps improve customer retention

      most?
      A High advertising Correct Answer Incorrect Answer
      B Excellent service quality Correct Answer Incorrect Answer
      C Frequent price changes Correct Answer Incorrect Answer
      D Aggressive selling Correct Answer Incorrect Answer
      E Short-term discounts Correct Answer Incorrect Answer

      Solution

      Consistent service builds trust and loyalty. Why Other Options Are Incorrect тАв A: Awareness tool тАв C: Creates confusion тАв D: May irritate customers тАв E: Temporary effect Banking Example: Quick complaint resolution increases loyalty.

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