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    Question

    When did the Government of India decide to formulate

    Citizenโ€™s Charters at Centre and State level?
    A 2002 Correct Answer Incorrect Answer
    B 1992 Correct Answer Incorrect Answer
    C 1994 Correct Answer Incorrect Answer
    D 1997 Correct Answer Incorrect Answer

    Solution

    โ€œAction Plan for Effective and Responsive Governmentโ€ was adopted both at the Centre and State levels at a Conference of Chief Ministers of various States and Union Territories held on 24 May, 1997 in New Delhi. It was decided that the Central and State Governments would formulate Citizenโ€™s Charters. The basic objective of the Citizens Charter is to empower the citizen in relation to public service delivery.

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