Question

Which of the following statements best describes the concept of a Quality Circle in operational and human resource management?

A A committee of senior executives responsible for auditing overall company performance
B A voluntary team of frontline employees who regularly meet to identify, analyze, and solve work-related quality and productivity problems
C A external supervisory body appointed to monitor individual employee output and behavior
D A formal disciplinary task group formed to evaluate lower-performing team members
E A cross-functional department formed solely to supervise third-party vendor operations
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