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      Question

      A committee set up to review customer service standards

      in the Reserve Bank of India’s (RBI’s) regulated entities (REs), headed by________ , will take a view of the “reasonableness of charges” levied by banks and other REs.
      A BP Kanungo Correct Answer Incorrect Answer
      B MD Patra Correct Answer Incorrect Answer
      C Urjit Patel Correct Answer Incorrect Answer
      D MK Jain Correct Answer Incorrect Answer
      E None of these Correct Answer Incorrect Answer

      Solution

      A committee set up to review customer service standards in the Reserve Bank of India’s (RBI’s) regulated entities (REs), headed by former deputy governor B P Kanungo, should take a view of the “reasonableness of charges” levied by banks and other REs.

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