Question
A production manager studies performance reports,
detects declining productivity, and initiates corrective measures by reallocating resources and revising schedules. Which role is predominantly being performed?Solution
According to Mintzberg’s Managerial Roles, the Disturbance Handler is the role specifically responsible for taking corrective action when an organization faces unexpected setbacks or "disturbances".
- Performance Monitoring & Detection: While "monitoring" is the act of collecting data, the question emphasizes the manager’s reaction to a decline in productivity, which constitutes a disturbance to the planned workflow.
- Corrective Action: Reallocating resources and revising schedules in response to a crisis (the productivity dip) are core activities of a manager acting as a Disturbance Handler to stabilize the situation
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