📢 Too many exams? Don’t know which one suits you best? Book Your Free Expert 👉 call Now!


    Question

    A manager conducts annual award ceremonies, represents

    the organisation at formal events, and signs statutory documents, but does not directly influence employee motivation during these activities. Which role is primarily being performed?
    A Leader Correct Answer Incorrect Answer
    B Liaison Correct Answer Incorrect Answer
    C Figurehead Correct Answer Incorrect Answer
    D Spokesperson Correct Answer Incorrect Answer
    E Negotiator Correct Answer Incorrect Answer

    Solution

    The Figurehead role is one of the three interpersonal roles identified by Henry Mintzberg. In this capacity, a manager acts as a symbolic head of the organization, performing duties of a legal or social nature that are formal and ceremonial.  Activities strictly associated with this role include:

    • Representing the organization at social or formal events.
    • Signing legal and statutory documents.
    • Presiding over ceremonial functions, such as award ceremonies or ribbon-cuttings. 

    Practice Next
    ask-question