Question
A manager conducts annual award ceremonies, represents
the organisation at formal events, and signs statutory documents, but does not directly influence employee motivation during these activities. Which role is primarily being performed?Solution
The Figurehead role is one of the three interpersonal roles identified by Henry Mintzberg. In this capacity, a manager acts as a symbolic head of the organization, performing duties of a legal or social nature that are formal and ceremonial. Activities strictly associated with this role include:
- Representing the organization at social or formal events.
- Signing legal and statutory documents.
- Presiding over ceremonial functions, such as award ceremonies or ribbon-cuttings.
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