๐Ÿ“ข Too many exams? Donโ€™t know which one suits you best? Book Your Free Expert ๐Ÿ‘‰ call Now!

  • google app store apple app store
  • โœ–

      Question

      Before a customer can file a maintainable complaint with

      the RBI Ombudsman, how many days must they wait for a response after giving their first-level written complaint to the Regulated Entity (RE)?
      A 15 days Correct Answer Incorrect Answer
      B 21 days Correct Answer Incorrect Answer
      C 30 days Correct Answer Incorrect Answer
      D 45 days Correct Answer Incorrect Answer
      E 60 days Correct Answer Incorrect Answer

      Solution

      A consumer must respect internal institutional resolution pathways first. A complaint becomes maintainable before the ombudsman only if the institution remains silent or fails to reply for 30 days after receiving the initial grievance.

      Practice Next
      More Risk Management in Banks Questions
      ask-question