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    Question

    Which type of decision is made in a situation that is

    new, complex, and has no established guidelines?
    A Programmed decision Correct Answer Incorrect Answer
    B Non-programmed decision Correct Answer Incorrect Answer
    C Routine decision Correct Answer Incorrect Answer
    D Structured decision Correct Answer Incorrect Answer
    E Automated decision Correct Answer Incorrect Answer

    Solution

    Non-programmed decisions are made in situations that are new, unique, and complex, where there are no established procedures or guidelines. These decisions typically require a high level of judgment and creativity.

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