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      Question

      Which type of decision is made in a situation that is

      new, complex, and has no established guidelines?
      A Programmed decision Correct Answer Incorrect Answer
      B Non-programmed decision Correct Answer Incorrect Answer
      C Routine decision Correct Answer Incorrect Answer
      D Structured decision Correct Answer Incorrect Answer
      E Automated decision Correct Answer Incorrect Answer

      Solution

      Non-programmed decisions are made in situations that are new, unique, and complex, where there are no established procedures or guidelines. These decisions typically require a high level of judgment and creativity.

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