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    Question

    Which of the following is NOT a step in the rational

    model?
    A framing the question Correct Answer Incorrect Answer
    B evaluating the decision outcome on an ongoing basis Correct Answer Incorrect Answer
    C evaluating alternatives based on select criteria Correct Answer Incorrect Answer
    D dealing with internal group conflict Correct Answer Incorrect Answer
    E None of the above Correct Answer Incorrect Answer

    Solution

    The steps in decision making include: · Identification of the problem or goal · Identification of criteria and importance of those criteria · Generate alternatives · Gather evidence and evaluate alternatives · Select 'best' alternative · Evaluation of the solution

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