Statement:
Many private sector banks have reduced interest rate on housing loans in comparison to public sector banks.
Courses of action:
I. Public sector banks should explore new avenues in financial sector and try to establish their monopoly in these avenues and they should provide maximum possible and unique benefit to the customer.
II. The public sector banks should advertise their special feature repeatedly so that they do not lose their future customers.
Both I and II are advisable because both the courses of action will tighten the grip of public sector banks on customers.
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