Question
If customers complain about slow grievance resolution,
which SERVQUAL dimension is weak?Solution
Responsiveness refers to promptness in service delivery. Why others are incorrect: Tangibles relate to physical facilities; Empathy relates to caring; Reliability to accuracy; Assurance to trust and competence. Banking Example: Delay in resolving failed UPI transactions.
They had to _______ on the decorations to stay within budget.
The teacher’s ________ helped the students understand the complex topic more easily.
Choose the appropriate phrase/words from the options given to fill in the blanks:
The recently-launched Pondy Style Guide is a curated colour p...
The tech wizard Steve Jobs famously _________ his interest _______ calligraphy to the design of Apple computers.
Fill in the blank with the most appropriate word.
The chairman ______ the members to be restrained during the board meeting.
I want my son to look up ___________ as a strong, healthy, confident and happy person.
Choose the correct alternative.
The new circular is applicable ______ all candidates appearing in the examination.
The dedicated racers will guarantee that Ferrari do not ___________ when it comes to defending the title.
Directions :Â In the following passage, some of the words have been left out and replaced by a blank represented by a letter. First read the passage and...
Choose the correct preposition.
The officer was angry ______ the careless behaviour of the staff.
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