Question
In the development of software for customer relation,
what does the following statement represent? ““Ask the vendor to document the features he or she has worked on and what has been accomplished in each case”Solution
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks.
On which date was NSDL Payments Bank included in the Second Schedule of the RBI Act, 1934?
With whom TRAI has signed an agreement to establish cooperation in the field of telecom?
Who has been awarded the lifetime achievement award by the Telugu Association of London?
According to the status of Dec 2022, from which district are the maximum beneficiaries who got the Veer Chandra Singh Garhwali Self-Employment Scheme?
Llama 3.2, recently seen in the news, is an open-source AI model developed by which company?
What does the letter 'S' stand for in the Indian Army's "E-SeHAT" module for veterans?
Consider the following statements about Raising & Accelerating MSME Performance (RAMP) programme:
1. RAMP programme is assisted by the IMF.
...Which state hosted the 2024 Khelo India Youth Games?
The Minister of Fisheries, Animal Husbandry and Dairying stated that the Government has approved projects to the tune of more than _______ for the devel...
In which country was the 'RIMPAC Exercise' held, in which the Indian Navy recently participated?
