Question
In the development of software for customer relation,
what does the following statement represent? ““Ask the vendor to document the features he or she has worked on and what has been accomplished in each case”Solution
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks.
Two trucks ‘M’ and ‘N’ started simultaneously from cities ‘X’ and ‘Y’ respectively towards each other. When they met after 9 hours, truc...
Trains 'M' and 'N' travel at speeds of 72 km/h and 90 km/h, respectively. It takes train 'M' 32 seconds to pass a certain platform, while train 'N' requ...
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Train ‘A’ travelling with a speed of 42 km/h can cross a pole in 6 seconds. If the length of train ‘B’ is 10% less than that of train ‘A’ an...
Train 'A' having a speed of 18 m/s can cross a man in 10 seconds. The length of train 'B' is 72 metres more than the length of 'A'. If the speed of 'B' ...
Two trains running in a opposite directions crosses pole in 84s and 57s respectively and they cross each other in 72s. Find the ratio of their speeds?
- Train E leaves Kanpur at a certain time. After 6 hours, a superfast train leaves the same station and travels in the same direction at the speed of 180 km/...
- A train can cross a pole in 8 seconds while it can cross a 216 metres long platform in 26 seconds. Find the time (in hours) taken by the train to cover a d...
A person walks at 5 km/h for some time and then increases his speed to 8 km/h, covering a total distance of 39 km in 6 hours. For how much time did he w...
