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    Question

    If the output quantification is difficult, which of the

    following options a manager should choose to control performance?
    A Abandon attempts for a control system as a control system must have measures to work Correct Answer Incorrect Answer
    B Develop some approximate measure Correct Answer Incorrect Answer
    C Change the goals and tasks in order to allow quantification of outputs Correct Answer Incorrect Answer
    D Measure or assess behaviours rather than attempt quantitative assessments of output Correct Answer Incorrect Answer
    E Outsource quantification task to some statistical agency Correct Answer Incorrect Answer

    Solution

    A manager should use qualitative or quantitative measure to assess and control performance. Management is not a perfect science and application of soft skills is an important aspect of management.

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