New Enroll in RBI Grade B New Batch - Starts on May 21

    Question

    Which of the following is included in the definition of

    "consumer rights"?
    A The right to be protected against hazardous goods and services Correct Answer Incorrect Answer
    B The right to receive information about the quality and price of goods Correct Answer Incorrect Answer
    C The right to access a variety of goods at competitive prices Correct Answer Incorrect Answer
    D The right to seek redressal against unfair trade practices Correct Answer Incorrect Answer
    E All a b c & d Correct Answer Incorrect Answer

    Solution

    Section 2(9) of Consumer Protection Act 2019 "consumer rights" includes — (i) the right to be protected against the marketing of goods, products or services which are hazardous to life and property. (ii) the right to be informed about the quality, quantity, potency, purity, standard and price of goods, products or services, as the case may be, so as to protect the consumer against unfair trade practices. (iii) the right to be assured, wherever possible, access to a variety of goods, products or services at competitive prices. (iv) the right to be heard and to be assured that consumer's interests will receive due consideration at appropriate fora. (v) the right to seek redressal against unfair trade practice or restrictive trade practices or unscrupulous exploitation of consumers; and (vi) the right to consumer awareness.

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