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Question

According to the Consumer Protection Act, 2019 which are the rights of consumers?

A Redressal against unfair trade practices Correct Answer Incorrect Answer
B Consumer awareness Correct Answer Incorrect Answer
C Right to be heard Correct Answer Incorrect Answer
D a, b and c Correct Answer Incorrect Answer
E only a and c Correct Answer Incorrect Answer

Solution

Consumer Protection Act, 2019 S.2. (9) "consumer rights " includes,-- (i) the right to be protected against the marketing of goods, products or services which are hazardous to life and property; (ii) the right to be informed about the quality, quantity, potency, purity, standard and price of goods, products or services, as the case may be, so as to protect the consumer against unfair trade practices; (iii) the right to be assured, wherever possible, access to a variety of goods, products or services at competitive prices; (iv) the right to be heard and to be assured that consumer's interests will receive due consideration at appropriate fora; (v) the right to seek redressal against unfair trade practice or restrictive trade practices or unscrupulous exploitation of consumers; and (vi) the right to consumer awareness;

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