Question
Quality Council of India was established in which
year?Solution
· The Quality Council of India is an independent National Accreditation Body (NAB) in India which regulated the maintenance of Quality across different industries in India. The QCI was established in 1997 with a tagline and vision ‘Creating an Ecosystem for Quality’. · The QCI was registered under the Societies Registration Act of 1860 after the Department of Industrial Policy and Promotion (DIPP), under the Ministry of Commerce and industry, submitted its recommendations on the formulation of such a council that would look after quality management in industrial fields and not only laboratory practices.
Services such as restaurants and child care are evaluated on _____ properties.
The data accumulated by a public safety officer who measures the speed of all the cars that pass a given point is referred to as _______ data.
A bank identifies high-value customers and assigns them dedicated relationship managers. This practice mainly improves:
The view that an organization should discover and satisfy the needs of its consumers in a way that also provides for society's well-being is known as
Each of the following is a technique for handling objections EXCEPT:
Each of the following can influence customers' perceptions of the authenticity of their service experiences EXCEPT:
A bank that regularly monitors competitor interest rates and adjusts accordingly is following:
Which consumer factor explains preference for branded banks over cooperative banks due to trust perception?
Americans and Canadians are relatively more spendthrift than Indians and the English, when you define individuals using:
Which stage of PLC sees rapid increase in sales?
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