Consider: 1. Organisational analysis examines training requirements in relation to organisational objectives. 2. Task analysis identifies the knowledge, skills and abilities required to perform particular jobs. 3. Person analysis identifies which employees require training and what deficiencies they possess. 4. Training should automatically be used whenever poor performance is observed. Which statements are correct?

Training needs analysis commonly examines three levels: Organisational analysis What training is required in relation to organisational strategy? Task analysis What competencies are required to perform the job? Person analysis Who needs training and in what areas? Statement 4 is incorrect. Poor performance may result from: • Lack of ability • Poor motivation • Inadequate resources • Poor job design • Unclear expectations • Faulty systems Training is appropriate only when the performance gap is caused by a trainable deficiency.