A bank introduces a performance appraisal system where employees are evaluated by their supervisor, peers, subordinates, customers, and themselves. The primary objective of this appraisal method is to:

Why B is correct The 360-degree feedback method gathers performance information from multiple sources, providing a holistic assessment of an employee's competencies, behaviour, and leadership effectiveness. Why the others are incorrect • A. Multiple evaluators actually increase the cost and time of appraisal. • C. It reduces dependence on only the supervisor's opinion. • D. Performance standards remain essential. • E. While it reduces individual bias, it cannot eliminate all bias. Exam Tip: 360-degree feedback is more suitable for managerial and leadership development than for determining pay decisions.