Under the RBI’s new guidelines, what must Customer

Q: Answer-Under the RBI’s new guidelines, what must Customer Service Associates (CSAs) clear before posting to...

As per the RBIs new guidelines aimed at enhancing regional language services, Customer Service Associates must clear a Local Language Proficiency Test LPT before they can be posted to branches. This is part of a broader initiative to make banking more inclusive and accessible across diverse linguistic regions.

Service Associates (CSAs) clear before posting to bank branches? 

A English Fluency Test Correct Answer Incorrect Answer

B Customer Satisfaction Test Correct Answer Incorrect Answer

C Financial Literacy Assessment Correct Answer Incorrect Answer

D Local Language Proficiency Test Correct Answer Incorrect Answer

E Technology Aptitude Test Correct Answer Incorrect Answer

Solution

As per the RBI’s new guidelines aimed at enhancing regional language services, Customer Service Associates must clear a Local Language Proficiency Test (LPT) before they can be posted to branches. This is part of a broader initiative to make banking more inclusive and accessible across diverse linguistic regions. 

Practice Next

More Monthly Quiz General Awareness Questions

कौन सा शब्द 'घोड़ा' का पर्यायवाची नहीं है ?
निम्नलिखित प्रश्न में , चार विकल्पों में से , उस विकल्प का च...
' अनंत ' किसका पर्यायवाची है ?
'सरीखा' शब्द में विशेषण है
‘झरना’ का तत्सम शब्द है
जहाँ वाक्य की गति अंतिम रूप ले ले, विचार के तार एकदम टूट जाए...
'स्वाधीन' शब्द का विलोम है:
मरणासन्न अवस्था वाला के लिए एक शब्द है
निम्नलिखित में से कौन सा शब्द प्रेरणार्थक क्रिया है?
निम्नलिखित में से अल्पप्राण व्यंजन कौन-सा है ?

Relevant for Exams:

SEBI Grade A

Nainital Bank Clerk

Thank You for posting your query. Please check your email for further guidance

Please Register/Login to Download Question