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Start learning 50% faster. Sign in nowSix Thinking Hats is a system designed by Edward de Bono which describes a tool for group discussion and individual thinking involving six colored hats. "Six Thinking Hats". Six directions are identified and assigned a colour as: Managing Blue – what is the subject? what are we thinking about? what is the goal? Can look at the big picture. Information White – considering purely what information is available, what are the facts? Emotions Red – Intuitive or instinctive gut reactions or statements of emotional feeling Discernment Black – logic applied to identifying reasons to be cautious and conservative. Practical, realistic. Optimistic response Yellow – logic applied to identifying benefits, seeking harmony. Sees the brighter, sunny side of situations. Creativity Green – statements of provocation and investigation, seeing where a thought goes. Thinks creatively, outside the box.
Which format is best suited for organizing customer complaints recorded in text format, including emails and social media messages?
What is the primary advantage of customer segmentation in marketing?
In the context of data analysis, which of the following best describes trend analysis?
A system is using the Round Robin (RR) scheduling algorithm with a time quantum of 4 milliseconds. The processes P1, P2, and P3 arrive at times 0ms, 2ms...
In stratified sampling, how are the population groups divided?
Which of the following data visualization tools is specifically designed for creating interactive dashboards for business analytics?
A bank notices unusual activity in a customer’s account, such as multiple large withdrawals in a short period. What is the most appropriate technique...
Which of the following best defines the role of a data analyst within an organization?
A study estimates the average weight of a population with a 95% confidence interval of (65 kg, 75 kg). What does this mean?
When analyzing customer buying behavior, which of the following metrics would be most critical in assessing customer loyalty and retention?