Question
Consider the following statements with reference to Banking Ombudsman Scheme:
Consider the following statements with reference to Banking Ombudsman Scheme:
I. The scheme will provide redressal of customer complaints involving deficiency in services of government banks only.
II. It amalgamates three ombudsman schemes of RBI - banking ombudsman scheme of 2006, ombudsman scheme for NBFCs of 2018 and ombudsman scheme of digital transactions of 2019.
III. The scheme was launched for resolving customer grievances in relation to services provided by entities regulated by RBI in an expeditious and cost-effective manner. Which of the statements given above is/are not correct?
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