Question

    According to the Annual Report of the Ombudsman Scheme

    2022-23, what was the increase in the number of complaints received at the Offices of the RBI Ombudsman (ORBIOs) and Centralised Receipt and Processing Centre (CRPC) compared to the previous year?
    A 58.24% Correct Answer Incorrect Answer
    B 68.24% Correct Answer Incorrect Answer
    C 78.24% Correct Answer Incorrect Answer
    D 88.24% Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    According to the Annual Report of the Ombudsman Scheme 2022-23, there was a significant increase in the number of complaints received at the Offices of the RBI Ombudsman (ORBIOs) and Centralised Receipt and Processing Centre (CRPC) under the Reserve Bank Integrated Ombudsman Scheme (RB-IOS), 2021. A total of 7,03,544 complaints were received in 2022-23, showing an increase of 68.24% compared to the previous year, due to intense public awareness initiatives and the simplified process for lodging complaints under RB-IOS.

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