Question

An employee receives a performance review. Because the employee has a high level of evaluation apprehension and a negative self-image, they only hear the one piece of criticism and completely ignore the five points of praise. Which barrier to communication is most prominent here?

Q: Answer-An employee receives a performance review. Because the employee has a high level of evaluation appre...

Selective perception occurs when a receiver hears or sees a message based on their own needs, motivations, experience, and personal characteristics. In this case, the employee filtered the message to fit their internal narrative, ignoring the positive data. Note Semantic Barrier involves misunderstandings caused by the meaning of words or symbols e.g., using jargon or words with multiple meanings. Physical Barriers are environmental distractions like loud noise, distance, or closed doors that physically prevent a message from being heard. Information Overload occurs when the volume of information exceeds an individuals processing capacity. While there were six points total, the barrier here is the content being filtered, not the amount of data. Denotative Barrier is a type of semantic barrier where people have different literal definitions for the same word. It does not apply to the psychological filtering described.